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819-213-1695

info@highlinebuildingservices.com

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46 rue du Zephyr, Gatineau, Québec, J9A 0B2

Frequently asked Questions

At what frequency should windows be cleaned for a building?
Windows should be cleaned at least twice a year. We generally recommend cleaning the windows 3 times a year for the best results.
Do anchors need to be inspected?

Yes, anchors need to be visually inspected every year. If anchors have not been inspected we can provide such service for a fee of 20$ per anchor. A load test inspection must be completed every 5 years, this needs to be completed by a third party company.

What are the different methods you use to clean a building?

The method we use to clean the building depends on accessibility and safety. We generally have 3 ways;

– Boom truck

– Swing stage

– Bosun chairs

Are you insured?
Highline Building Services is fully licensed and insured with 5,000,000$ liability insurance.
What happens if it rains?
If it is light rain we normally work through it. However, we may call off a day if it starts pouring rain.
What happens when it’s windy?
Depending on the speed of the wind and the height of the building, a day of window cleaning may be canceled because of high winds. We follow the provincial guidelines.
Do you guarantee your work?
Yes, all of our work is guaranteed for up to 14 days. If our team makes a mistake, we take full responsibility and will come back to fix the problem free of charge.
What precautions are you taking for COVID 19?
Our team is demanded to clean hands and equipment before and after each job. We will be entering the building with a mask and nitrile gloves to prevent the spread of the virus.

CONTACT US

Business Hours : 

Monday – Friday: 8 a.m. to 4 p.m.
Saturday: Closed
Sunday: Closed

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